Looking into themes which we were discovering, getting to know and discussing, I think that the one, which could help us (our NGO) the most, would be crowdsourcing.
As the challenge is to improve the platform which they are using to exchange information, experiences and knowledge, between those ten centres all over the world, I think that crowdsourcing could be very helpful to us.
First reason, why I chose crowdsourcing is that it allows to collect information, ideas from others and may be used via internet. If we want our project to target some specific group, or if we have to solve some of problems that community has, crowdsourcing can be used. It gives us opportunity to get to know what the problem is, how it should be solved and what are people’s expectations and actual needs.
Second one, is that, by crowdsourcing we can get needed services. In our case, the platform which NGO is using, has been already stated and created. But if we had to decide on our own and actually create one, I think that we could always turn to (for example) some online community, which would like to helps us in creating one.In that way, we could get a service done by people who care about the project and have needen knowledge and experience.
Third one, may be fact that crowdsourcing also helps to ‘start’ companies or charities, in that case NGO. You can get information about what is needed, what and how should be done. Let’s say that somewhere in the world, there is a problem with (again, for example) supply chains, people do not have money, knowledge and resources to produce those in the sustainable way, but have good conditions to do so. By crowdsourcing, you can get to know, that the problem exists, find people who the problem concerns and also those, who want to change the situation. In that way a large community can be established and even an organization willing to ‘fight’ with the problem.
Starting the project, the most important thing for us was to get answers to our questions, which we had to the NGO itself. We wanted to know, how the system of communication works now, what are their main problems, what works well, what should be improved etc. We needed information to know exactly how the result of the project should look like, what we are expected to do. We did not have enough time to ‘crowdsource’ all the information on our own, so we decided to ask Maarten, but we still have not recived the answers, so we simply based our work on assumptions that we have done.
Our solution to the problems they have will be a project of the platform, proposition of how it should look like, what options it should have, what type of information would it give, how could people find what they need or want to find, also how, where they can add things that they have done (experiences and knowledge). We decided that this is the best way to have the assignment done. As we had to face with problems like lack of communication, user’s friendliness and user’s experience, we think that giving them a design of platform which is esay to use, simple but professional will be the best option. We will also do a report (essay) giving the information why and how we decided to do things in that particular way, and what influenced our decisions.
There is some time left. so we are still working on it and improving, to make it the best :).