NOTE: This is a full archive for the Project Community: You & The World (2013) please see the main site for the most up to date information.

Posts Tagged cool

FeedBACKING up

In these weeks we were pointed at some pretty cool and helpful subjects such as crowdsourcing and funding but this week’s subject, marketing and customer support is a game changer, at least for my group in my opinion.

Our challenge being how to introduce a platform to Solidaridad our NGO which is an international organization filled with workers all over the globe and who work in different areas and with different products that at this moment work in separate platforms or communities, talking and sharing data in no official way or place, is really hard, people are used to this way of working, what they don’t know is that it would be much easier to work with everyone in only one ideal place for the whole organization, and that is our job, to help convince them that it in deed is the best way to work.

And that is where the customer support subject from this week kicks in, if we manage to give the right suggestions(hopefully we will) and it ends up working, the customer support is a way for the employees and employers to give their own feedback on how the new intranet is going, if it needs any kind of change or if it really is what they needed, it’s our job to make the right suggestions but the NGO is the one who is making the decisions and last but not least, they are the ones who decide the budget.

Don’t get me wrong all the other subjects from the past weeks are really important as well but this one is what will help us the most. the first reason as I said with the use of customer support the workers will have a say in what the NGO is doing in terms of the new intranet, after all it is for THEM, every comment or suggestion will be of use and will help them improve and solve what’s wrong.

The second reason is for the users, when they have trouble understanding how it works, if at some point during the use or if something is going to be added, any kind of new feature, someone is always going to have some problems with it and the NGO probably is not going to give tutorial on how to use everything, specially not when little things are added, so the customer support will be of great help for the ones without the gift of “fast web understanding” that most young people have.

And the third reason why this week’s subject is superior to the others in terms of helping our group’s project isn’t as much for the NGO as it is for us, Solidaridad surely has their marketing experts to help them, but we don’t, the marketing part of this week is helping us sell our own suggestions in a better way or maybe in a clearer way, a way that they will see our point and understand more easily WHY they really do need to use the new intranet, from the information we’re passing on to them, which involves all the other weekly subjects. Marketing is what makes every idea sound cooler.

The marketing and customer support part seems to be more important for me then for other people in other groups or maybe even in my group, it’s a bummer because I really think it would help but as Luca and Siras from group 6 said they are having the same problem as my group, not receiving as much information from NGO about the intranet as we were promised so without that it’s kind of hard to think about customer support, because we don’t know what is the stage the intranet is on, if it’s ready or if it’s going in the right direction for them. So as Maarten said in one of our classes…”sometimes you have to KILL YOUR DARLINGS”

Almost there guys, see ya next week

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Posted in Community, Group 1
This post was originally published at the Project Community blog: NoBeardMarcelo

Groups – week 5

This week on our Project Community class we learned about group sizes, not as interesting to me as the other subjects we’ve had in the the past weeks but I see where this came from. As we all know, it’s very hard to work in groups, specially if you don’t really know the people in the group very well, not only that but if you are working with friends it can be even harder to work along, as we in Projcomm work in groups of 6 or 7 people we can tell you by experience that it’s awesome but also very difficult sometimes as well.

As Chris Corrigan said in our class video, when working in big groups, our ideas may crash with ideas coming from other team mates, this applies to any circumstance, If you divide the group (1 edge) in smaller groups (more  edges) the main problem will be worked in a much more efficient way because it will be divided, maybe you don’t agree with EVERYONE but that someone that you don’t agree with may agree with someone else, since you only brainstorm with a small amount of people, the ideas flow much easier, and then at the end you match your small groups’ideas and work on the solved problem as a whole group again.

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Our Group does pretty much every thing together, yes 7 people work together, and it works very well, well not ALL the time but most of the times. When the group has problems you just have to discuss them, and since we assign tasks to everyone we don’t crash our ideas, each one does their own work and when it’s time to come together we see if it fits or if something needs to be changed, the final decisions are made as a whole just as Chris said, but yes, SOMEtimes we know it’s best to divide the groups and we do that and it works perfectly as well but we as a group get along just fine even being from different places, Russia, Brazil, Germany, China or The Netherlands and having different cultures, as Antonina from my group said in her blog post “we like to discuss in breaktime our differences. For example, yesterday we were talking about food in different countries. We talk on a universal language, which everybody knows.”.I totally agree with that our group may take a while to get somewhere but we get there and we do what we have to do and it works, being and whole group or separating us in smaller groups, we just need more communication and quick thinking, aside from that I don’t think our group needs major improvement, I think and the rest of my group will agree, we do some pretty good work together and we have fun with it.

A big thanks to my group

and see you next week

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Posted in Community, Group 1
This post was originally published at the Project Community blog: NoBeardMarcelo

ME, we, networks and week 4

Week 4 was very interesting, we are not used to talk about our let’s say…onlineselves, specially because we do things without noticing, we search, we find, we join, we participate, we leave, we contribute to the communities in a daily basis but as we were introduced this week to the process of the “Me, we and networks”, we analyzed separately each of this steps about ourselves and found out where we are most and less comfortable working with.

As Siras from group 6 said the “Me” part or the individual part which is the part I am most comfortable in, “refers to an individual using the internet for “hunting and harvesting” information or data without interacting with others. This was my initial introduction to the internet as a child” and I think that we all were introduced like that, was what made as the generation we are today, since our parents were not born in the computer era and could not teach us the right way to use the internet we were slowly getting in to the process of how every detail worked without any help whatsoever, self-teaching through time without any contact with others “harvesting information” which is still what I do the most today, and as we developed our skills the internet and the web itself developed as well.

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- Harvesting the hell out this thing

Going in the “we”part, which now I’m very comfortable as most people from our generation are too, thanks to all the communities that exist making us able to contact friends, colleagues, family, coworkers. Me being a part of a bunch of these communities such as facebook, tumblr, last fm, instagram and other communities that allow myself benefit from other people’s work and contribute to each one of these in a way and assuming that everyone in our groups did what they were asked they probably realized as I did, how much we’ve grown since we started using our first computers and how much we’ve learned simply by clicking on things, reading and talking to people on the internet, which leads to the “Networks” part now that everyone, exceptions aside, is getting more comfortable with, specially me, being used to the internet individualism and quietness.  Talking to strangers and sharing information with them in different platforms is still something the I need to get used to but is also something that is becoming more and more common, very important to work with the networks specially nowadays where most of the companies have both national and international centers that need to be in contact with each other at all times. kids born in the last few years, they not only out do us but they are comfortable with the fact that they don’t know the person but they want to share with them right there, always with it’s downsides but that’s amazing, how much we evolved on the internet communities matter.

If we are already doing all these amazing things, what could possibly come next?

Never forgetting that we also need to have a life outside of it and with all bad things aside, the internet and the communities are mostly here to help us and we are here to make the most out of them

See you guys next week

Marcelo

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Posted in Community, Group 1
This post was originally published at the Project Community blog: NoBeardMarcelo

ProjComm – Week 3

Ok guys I’m just going to be really honest right now, I kind of suck in terms of technology but not too much, I know a bit about photoshop, illustrator, corel draw the Office Pack and some other softwares but in that area that’s pretty much it, pretty basic, I did some basic knowledge courses but I don’t think I would be of great help in terms of software even though I am working on it, since I moved to Den Haag I bought a new and WAY BETTER laptop than my old one which was almost as heavy as I am.

I don’t want to be that kind of person that promises things and never does anything, I am improving my talents and I’ll also start working with some 3D software hopefully soon. It would be a great improvement for me and it would be helpful for my group now and the ones on my future projects, not only in projcomm.

In terms of social media and communities I can say I am pretty familiar with anything and If I’m not I can figure out pretty quickly. I just learned to work with Meetingwords for the projcomm classes as well as the Google gadgets like the hangout which needs a little improvement and Just as many people and I know Facebook, Twitter, Tumblr, Myspace, Orkut, Askfm, Youtube,  Vimeo well and can work in any of them, since I am huge music fan, I am also very familiar with websites or social medias that are more focused on music like Last.fm or Purevolume, which are a bit different than any of those others that are normally used, making people connect through their level of compatibility in music taste, very interesting systems to work with and be a part of and that not many people are familiar with.

Baby steps to improvement…

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hopefully it starts a going a LITTLE faster after a while haha

I think I can be very helpful in many ways and in ANYway, and anyone can we all just need commit to it, as long as we commit to what we love and what we want or need to do we’ll do a pretty good job after all…………..”WITH PRACTICE COMES PERFECTION”

See you guys next week

Marcelo

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Posted in Community, Group 1
This post was originally published at the Project Community blog: NoBeardMarcelo